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Andrew Duran avatar image
Andrew Duran asked Phong Vu answered

What endpoint do I have to use to retrieve scheduling units info?

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I need to ingest the data under this tab.

rest api
1696258692721.png (33.9 KiB)
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Phong Vu avatar image Phong Vu ♦♦ commented ·

Is this the RC Engage Voice dashboard?

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Andrew Duran avatar image Andrew Duran Phong Vu ♦♦ commented ·

No, Im trying to retrieve the Work Force Management info so I need to ingest the info under scheduler manager and real time adherence through an api.

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Phong Vu avatar image Phong Vu ♦♦ Andrew Duran commented ·

I don't know what is related to RingCentral then. Could it be that it is Nice CX? If so, I suggest you to ask from the service provider or their forum.

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Phong Vu answered

The answer is that this is not related to RingCentral API platform.

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