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Error MSG-22 - Sandbox Number

Tags: developer sandbox, sms and text messaging

May 10, 2023 at 6:31am • 1 replies • 0 likes

Riel Orilla

We are aware of this error. When we have customers who have this error, we usually have them contact Ring Central developers and create a ticket to provision the sandbox number for SMS.

The customer created a ticket but was given an article instead.
https://medium.com/ringcentral-developers/ringcentral-sms-from-phone-number-fd34fc382181

The system is already working and worked for most customers. There are just customers with a sandbox number not provisioned for SMS that gets the msg-22 error.

Sandbos number: 4702890460

Any help would be appreciated :)
Thanks in advance!

1 Answer

Phong Vu answered on May 10, 2023 at 8:36am

SMS enabled. Please retest.

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