Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Developers

How to know API call errors

Tags: rest api, errors

May 16, 2018 at 3:04am • 3 replies • 0 likes

hardik-joshi

Hi,

On developer portal, when i am looking into the Analytics - API Calls its showing me below graph. so my concern is how can i know what errors occurs so i can check it ?

3 Answers

Arshaq Meraj answered on Apr 18, 2023 at 8:57am

Hi, I am facing similar issue when i make API call to timeline EndPoint using this

resp = platform.post('/analytics/calls/v1/accounts/~/timeline/fetch', options)

I received HTTP 400 error. I am using correct credentials for production env. Please check screenshots of API calls with errors

Screenshot (118).png Screenshot (119).png

I was looking for solution in this thread. I couldnt get following points

what is call to oauth ?

How do i know if my app is making oauth calls to frequently?

How to we regenerate token ?

@igor-bebin , @Anirban Can you please check,if there is some issue at the backend of our app?

Anirban answered on Jun 28, 2019 at 10:12pm

If the oauth and API cross the given call limit and call the oauth too frequently, these kind of error happens.

The access token generated by oauth API has a validity of around 1 hour. Do there is not need to call oauth too frequently to generate the token

igor-bebin answered on May 16, 2018 at 4:01am

Hi Hardik,

Open the next 'End Points' tab to see details of API calls.

Thanks,

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales