Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Users

Text messaging

Tags: sms and text messaging

Apr 2, 2023 at 8:27am • 1 replies • 0 likes

Val Leak

Is anyone else STILL having issues with outbound text messages? We have registered our campaign, registered all of our numbers and everything has been approved. Yet we are still unable to send outbound messages. Some with go through, after about 15 times of refreshing, some will go through on the first try and some just don't go through. WHEN WILL THIS BE FIXED?? and has anyone else been dealing with this issue?

1 Answer

Kelvin Yip answered on Apr 2, 2023 at 8:09pm

Since joining RingCentral in February it has been nothing but nightmares. Our campaigns were approved on March 2 and March 17. We ported our number over on the 22nd and added that number to one of our campaigns. It is now 4/2/2023 and the number is still not SMS-enabled.

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales