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Ring all extensions at once
Tags: transfer a call, call handling, call forwarding, call transfer
Mar 8, 2023 at 1:43am   •   1 replies  •  0 likes
Mousa Khalil

Hi,

I have many numbers that are assigned to the Auto-Receptionist, and I also have multiple users each with extension. I want once I recieve a call on any number all the extensions ring at the same time. I entend to do it using API.


Thanks,

1 Answer
answered on Mar 8, 2023 at 9:44am  

All phone numbers that are assigned to the auto-receptionist are company numbers. Incoming calls to those numbers will be routed to the extension that is assigned to handling incoming calls. You can assign to an extension via the IVR Settings. In your case, you can assign to a call queue, and the call queue can be set to ring all members simultaneously.

I don't understand what you meant "I entend to do it using API.".


 0



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