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Listen to ongoing active call from another extension
Tags: call handling
Mar 1, 2023 at 12:34am   •   1 replies  •  0 likes
Chady Boutros

Hi Mr. @Phong Vu

Could you please help me with the API which allows me to listen to the ongoing/active call from another extension? I could find "Supervise" API but that works only for Soft/Hard phone.


Appreciate your help. Thanks!

1 Answer
answered on Mar 1, 2023 at 7:13am  

Can you explain more on what you wrote ".. that works only for Soft/Hard phone"? If not soft phone or hard phone, then what type of a device do you expect to listen to the call?


 0



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