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Insufficient Permissions to create Company Greeting
Tags: record greeting, custom greeting, voicemail greeting, developer sandbox, permissions
Feb 28, 2023 at 2:03am   •   2 replies  •  0 likes
Yazan Alfarra

Hello, so I'm trying to create a company greeting using the provided API with Python and I'm getting back this error using this endpoint:

 https://platform.devtest.ringcentral.com/restapi/v1.0/account/accountId/greeting 
{
  "errorCode": "InsufficientPermissions",
  "message": "In order to call this API endpoint, application needs to have [EditAccounts] permission",
  "errors": [
    {
      "errorCode": "CMN-401",
      "message": "In order to call this API endpoint, application needs to have [EditAccounts] permission",
      "permissionName": "EditAccounts"
    }
  ],
  "permissionName": "EditAccounts"
}


And I also tried putting a request using the browser with no luck.1677578518796.png

I checked the permissions for my sandbox application and all the available permissions are checked, this is my sandbox account number +18024488966. Any suggestions, and or solutions? Thanks.

on Feb 28, 2023 at 6:53am   •  0 likes

What is the app client id?

on Feb 28, 2023 at 6:56am   •  0 likes

szwearnIT0iGBii7Zg8SCA

1 Answer
answered on Feb 28, 2023 at 7:25am  

Edit Accounts is a sensitive app permission and can be added based on customer request. I added the permission to your app and I saw that you have added many other app permissions. You should remove all the unused permissions otherwise you will not be able to graduate your app unless you exercise all of them.


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