Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Users

PC app memory usage

Tags: ringcentral app

Jan 16, 2023 at 7:28am • 1 replies • 0 likes

Brent Logan

My PC app is using 450 MB of memory. Is that normal? How can I reduce it?

When I look at the task manager on my PC it shows (11) subprocesses. Is this part of the problem?

1 Answer

Mary-Community_Moderator answered on Jan 17, 2023 at 8:08am

The memory size is normal, according to our App Specialists. Our app is an Electron-based app, and it will pre-load/cache some messages/images for the users so that they can see the contents "instantly."

But they would like to check your logs, too. Could you please report this issue from the Resource Center tab in your app?

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales