News & Announcements User Community Developer Community

Welcome to the RingCentral Community

Please note the community is currently under maintenance and is read-only.

Search
Make sure to review our Terms of Use and Community Guidelines.
  Please note the community is currently under maintenance and is read-only.
Home » Developers
Cannot send sms
Tags: sending sms
Jan 12, 2023 at 8:10pm   •   2 replies  •  0 likes
Nguyen Yen

I cannot send sms by the sandbox account. The status of the message is "SendingFailed".
1673582911299.png

I also try using the production account to send SMS. It successfully.

Is there an issue with the sandbox account? Please advise. Thanks

on Jan 12, 2023 at 8:55pm   •  0 likes

Thank you for reporting this. We are looking into this and will advise.

1 Answer
answered on Jan 13, 2023 at 8:47am  

Can you send text message to that number? And what is your sandbox main company number?


 0



A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone
OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility
QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Legal Privacy Notice Site Map Contact Us