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Launching app in sandbox redirects to https://app.ops.ringcentral.com/login?authorizationError=OAU-222

Tags: developer sandbox

Nov 28, 2022 at 12:36pm • 2 replies • 0 likes

Thomas Janicik

Not sure what's going on, I get redirected every time I try to launch an app from the developer console. I'm able to navigate to the admin home page, but not launch the app. Looks like the error message for that code is for account not found?

I have tried logging out and clearing all cookies and browser temp files etc.

Please let me know if there's any more info I can provide.

Phong Vu on Nov 28, 2022 at 1:27pm • 0 likes

Can you share a screenshot where you launch the app from? Is it under the Sandbox Accounts option?

Thomas Janicik on Nov 28, 2022 at 2:26pm • 0 likes

I encounter the error after clicking here.

1 Answer

Phong Vu answered on Nov 29, 2022 at 7:00am

Thank you so much for reporting the issue. It is a misconfiguration in the redirect from that link. I will report this to the team for fixing it.

Meanwhile, please go directly to the app by using this URL link https://app.devtest.ringcentral.com

Thomas Janicik answered on Nov 28, 2022 at 1:58pm

After I click here I encounter the error.

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