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After I send a fax the status is always 'Queued' even after delivery

Tags: fax

Oct 26, 2022 at 12:54am • 1 replies • 0 likes

Test User 14 VF

Hi, I am sending a fax, retrieving the ID, and checking the status of the fax. Even after it has been submitted it returns 'Queued'. Anyone know what I might be doing wrong? Thanks

1 Answer

Phong Vu answered on Oct 27, 2022 at 8:10am

This is weird. And in the title you wrote 'even after delivery' while in the question you wrote 'even after it has been submitted'.

Is this in the production or sandbox environment? Is the fax status still in 'Queued' now?

Test User 14 VF on Nov 14, 2022 at 1:21am • 0 likes

Thanks, in this case it turns out it is a problem with response signals being sent after the fax arrives from RC.

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