This worked for me. Know I need the uninstall command
msiexec.exe /i "RingCentral-x64.msi" ALLUSERS=1 /qn /norestart /log output.log /passive
what is the msi product code?
I would like to know the answer to this question. Surly by now you have solved this. Being focused on business users and all.
I think it depends on the version that you are trying to uninstall.
22.2.34.4526 would be:
MsiExec.exe /qn /norestart /X{5D016C99-498F-4414-B497-F23264D05861}
I have a utility that tells me the unistall string, but you can usually find the {Code} it in your registry.
Depending on how it was installed, Look in the registry in one of the following places and search for Ringcentral (Or whatever program) and copy the {Code}.
HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall
HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall
You may also be able to find the {Code} in the desktop shortcut (If you haven't replaced it with one that doesn't break the taskbar icon with each update like I have.) The problem with the default shortcut is that it gets the icon from the Installer folder, which might actually be helpful for you in this instance. If you Right Click - Properties on the shortcut and click the Shortcut tab and then the Change Icon button, it should reveal the {Code} in the Installer folder.
The reason it breaks the Taskbar icon each time you install a new version is the folder that contains the Icon is removed with each new version. My shortcut gets the icon from the program files "exe" instead of the unique {Code} installer folder "ico" file.
A new Community is coming to RingCentral!
Posts are currently read-only as we transition into our new platform.We thank you for your patience
during this downtime.
Try Workflow Builder
Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!Try RingCentral Workflow Builder