Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Developers

Remote Certificate Issue

Tags: rest api

Jul 3, 2020 at 5:08am • 2 replies • 1 likes

Amos Gnanaraj

When i try to make an api call, i get the following exception after it hits rc.authorize().

Exception: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.

Inner Exception Message: The remote certificate is invalid according to the validation procedure.

Please guide how to handle this issue.

2 Answers

Amos Gnanaraj answered on Jul 6, 2020 at 11:37pm

@Phong Vu Can you please confirm if its anyway related to this issue? https://forums.developers.ringcentral.com/questions/10964/ssl-for-sandbox-environment-has-expired.html

Phong Vu answered on Jul 5, 2020 at 8:53am

I believe this is about your system. Read these discussions as it may help solving the problem.

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales