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RecordingID is not coming for some calls in the CallLog API's & embedded widget

Tags: ringcentral embeddable

Jun 25, 2020 at 11:15am • 1 replies • 0 likes

John Gladson Moses

RecordingID not coming for some calls in the CallLog API's and embedded widget app as well.

Embedded widget - window.phone.callshistory object - RecordingID for some calls not coming.

1 Answer

Phong Vu answered on Jun 26, 2020 at 8:01pm

It would take about 20 to 30 seconds to get the recording. If you still don't see it from your call log response. Make sure that it does exist by login to the web service and look from the call log list.

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