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Does the Voice Recording file names downloaded from the RC Admin portal have recordingID in it? Need confirmation for download implement

Tags: call recording

Jun 23, 2020 at 10:44am • 2 replies • 0 likes

John Gladson Moses

Does the Voice Recording file names downloaded from the RC Admin portal have recordingID in it?

We found some incorrect recordingID's in the voice recording file names. Please clarify us formally.

Example:

Recording ID for below call is 1161461030020, But it is showing as 1161461031020 below in the voice file downloaded from the admin portal.

2 Answers

John Gladson Moses answered on Jun 24, 2020 at 4:48am

That internal reference is the RecordingID which we use in the CallRecording API's. Please clarify?

Date (YYMMDD) - Time (HHMMSS) _ Extension Number/Calling Number _ Device Type _ Traffic Direction (inbound or outbound) _ Recording Type (Auto or On Demand) _ Internal Reference Number

Anirban answered on Jun 23, 2020 at 11:22am

That is internal reference number. You can check more details from the reference here:

https://community.ringcentral.com/ringcentral/topics/deciphering-call-recording-file-name-format

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