Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Developers

Why can I not add 'Edit Accounts Permission' and 'Create Accounts Permission'?

Tags: admin portal, graduation, permissions, rest api

Jun 8, 2020 at 6:00am • 3 replies • 0 likes

Zahir Olmez

Hi ,we need to 'Edit Accounts Permission' and 'Create Accounts Perrmission'.Can someone please add to my 'Backend Create Extension' app in the sandbox? Also why we can not do this ?

3 Answers

Zahir Olmez answered on Jun 16, 2020 at 4:11am

Thanks for help . @Anirban Sen Chowdhary @Phong Vu

Phong Vu answered on Jun 8, 2020 at 7:30am

This type of request, please submit your request through a support ticket with your production account info (main company number or email) and reasons.

Anirban answered on Jun 8, 2020 at 2:09pm

As per RingCentral developer support team 'Edit Accounts Permission' and 'Create Accounts Permission' are advanced permission and can be added only after the request you send them.

So please do the needful as @Phong Vu explained in his answer

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales