Graduating RingCentral Application
Mar 21, 2022 at 10:34am • 1 replies • 0 likes
Dylan Bowman
My application with clientID: G8E9ItydR4aK2CA6SLlItw is showing that it is not able to be graduated but the graduation requirements aren't refreshing correctly. I have exercised all permissions as well as made 5+ calls to each endpoint and have less than 5% 4xx errors. If you view the page under 'analytics' for the last 24 hours you can see each of the tabs "API Calls", and "Endpoints" is correct but "Permissions" still doesn't correctly reflect the permissions I have used correctly. That includes the API call to renew/webhook and which would satisfy the "Webhook Subscriptions" permission and the API call to create the webhook subscription with create/subscription with an account level telephony webhook. (Which I can verify I am correctly receiving all webhooks) that would satisfy the "Call Control" permission. Thank you for your quick resolution in helping me graduate our application today.
1 Answer
answered on Mar 21, 2022 at 11:03am
Sometimes there is a big delay. Checked and manually graduated for you,
0
on Mar 21, 2022 at 11:05am • 0 likes
Thank you so much! I can see that reflected on my end now. I have just one more quick question would you guys be able to move over the Marchex marketplace application over to this new one you just put into production? Or will I need to manually make it and just delete the old one?
on Mar 21, 2022 at 11:08am • 1 likes
I can check with the team. But if the old app profile is months old, then I would suggest you create a new one since there are changes in app gallery profile.
on Mar 21, 2022 at 12:18pm • 0 likes
I've deleted the old application and am ready to submit for approval but am now seeing this. 
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