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RingCentral Blocking Numbers -Admin Level

Tags: hardware

Feb 11, 2022 at 10:56am • 2 replies • 0 likes

Joan Del Rosario

Good morning RC Community,

It is true that RingCentral does NOT have a way to block any number at the admin level across all accounts?, that it has to be done one by one?.

RC is great tool, but seriously with all spams going around, it is extremely important due to security reasons.

Thanks

2 Answers

Brandon Hein answered on Feb 11, 2022 at 11:17am

I've been adding Blocked numbers to the user that identified the spam. I've also been adding the Blocked number to the Super Admin user account... this achieved the 'global' block for us. See if that works for you.

Brandon Hein on Feb 11, 2022 at 11:19am • 0 likes

Here's RingCentral's notice on the 'Blocked Calls' for the Super Admin account

Joan Del Rosario answered on Feb 11, 2022 at 11:35am

Yes, the Super Admin user itself, makes sense.

Thank you so much Brandon!

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