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RingCentral phone with sandbox account?

Tags: developer sandbox

Feb 28, 2020 at 2:15pm • 2 replies • 0 likes

Raymond Camden

I downloaded the RingCentral phone app and am unable to login in with my RC phone number or my main login account. I literally copied and pasted the values over and it won't let me login. Should my sandbox number work?

2 Answers

Himanshu Patel answered on Dec 30, 2021 at 4:13am

Hello

We use https://github.com/ringcentral/ringcentral-embeddable code in website and also create sandbox account but can i check with call?

Please provide details

Phong Vu on Dec 30, 2021 at 8:56am • 0 likes

This question is not related to the original question. Answer is on your other question.

Anirban answered on Feb 28, 2020 at 2:54pm

By default it is set to production.

you can use the RingCentral soft phone and switch the soft phone to sandbox mode before login with your sandbox credentials.

On Windows: Ctrl + F2 On Mac OS: Fn + Command + F2

refer: https://developers.ringcentral.com/guide/basics/your-rc-phone

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