question
Erica Fishman avatar image
Erica Fishman asked Developers

Hello, I cannot get voicemails to play on desktop or phone. The progress bar moves, but there is no sound. Thank you!

voicemail

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0Answers

0 Comments

question
Muhammad Jalil avatar image
Muhammad Jalil asked Phong Vu answered Developers

I want to use password-based authentication for the token and refresh token

call logs call recording

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1Answer

0 Comments

question
Muhammad Jalil avatar image
Muhammad Jalil asked Phong Vu answered Developers

I am using the Call Log APIs and I want to deploy them on a server. Is there a way to create a refresh token without redirecting to a specific URL?

authentication call logs call recording credentials

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1Answer

0 Comments

question
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Madhuri Bommina asked Phong Vu answered Developers

Avg Speed of Answer

analytics and reporting

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1Answer

0 Comments

article
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Becky-Community_Manager posted Developers

Announcing a new RingCentral Community!

news and announcements

0 Comments

0Likes

question
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taybr9915061 asked taybr9915061 sent Developers

Authorization code flow for Multiple extension(users)

ringcentral app call monitoring

0 Likes

5Answers

0 Comments

question
Peter Hogger avatar image
Peter Hogger asked Phong Vu answered Developers

Hot desking device ordering

rest api

0 Likes

1Answer

0 Comments

question
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Ian Bonham asked Phong Vu commented Developers

Asterisk link

phone

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1Answer

0 Comments

question
SARFEZ PHARMACEUTICALS avatar image
SARFEZ PHARMACEUTICALS asked Phong Vu answered Developers

Transfer ringcentral call using api

rest api transferring calls get token call transfer

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1Answer

0 Comments

question
Jake White avatar image
Jake White asked Edward Christopher answered Developers

How can we identify if an agent is avoiding calls, cheating the system, and just transferring calls to another agent?

call handling

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2Answers

0 Comments

question
Roman Pierce avatar image
Roman Pierce asked Roman Pierce edited Developers

Answer event comes too early in softphone-sdk.

rest api sdk softphone

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2Answers

0 Comments

question
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P70 Backup asked P70 Backup commented Developers

Cannot create a new sandbox after deactivation

developer sandbox app administration

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1Answer

0 Comments

question
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Pat Golan asked Mark Nigh answered Developers

JS SDK incorrect header check error after move to vite

sdk authentication

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1Answer

0 Comments

question
Alex Shin avatar image
Alex Shin asked Phong Vu commented Developers

Can a phone number have both the High Volume SMS feature and the enhanced Business SMS feature?

sending sms high-volume sms

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1Answer

0 Comments

question
James Graham avatar image
James Graham asked Phong Vu commented Developers

Cannot test inbound or outbound call recording.

call recording

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0Answers

1 Comment

Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys