question
Byron Colon avatar image
Byron Colon asked Phong Vu commented Developers

Integrate Call Queue SMS into CRM

sms and text messaging integrations call queues

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1Answer

0 Comments

question
Caleb Bluesummers avatar image
Caleb Bluesummers asked Jonathan Haase answered Developers

API to get calls currently waiting in queue

rest api call queues

1 Like

5Answers

0 Comments

article
Byrne Reese avatar image
Byrne Reese posted Developers

Unable to update call queue, receiving EXT-467 code

call queues

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0Likes

question
evie-sams avatar image
evie-sams asked Phong Vu commented Developers

Why can't we change primary members of a queue on a custom rule?

call handling call queues

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0Answers

1 Comment

question
Jonathan O'Neill avatar image
Jonathan O'Neill asked Brian Park answered Developers

Viewing the time a user is logged in or out of Queues

call queues analytics and reporting

1 Like

1Answer

0 Comments

question
Aleksandar Puseljic avatar image
Aleksandar Puseljic asked Aleksandar Puseljic answered Developers

RC API call not listing only call queues

rest api call queues

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2Answers

0 Comments

question
KHANH TRUONG avatar image
KHANH TRUONG asked Phong Vu answered Developers

Call queue create api

call queues

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1Answer

0 Comments

question
Mousa Khalil avatar image
Mousa Khalil asked Mousa Khalil edited Developers

Can't make calls, edit account, access account details "It says require approval"

call queues new account

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1Answer

0 Comments

question
Mousa Khalil avatar image
Mousa Khalil asked Phong Vu commented Developers

Feature [EditCallQueueExtensionRouting] is not available for current account

call queues call forwarding

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0Answers

1 Comment

question
Ingrid Gronlund avatar image
Ingrid Gronlund asked Phong Vu commented Developers

Call Back Feature

call queues

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2Answers

0 Comments

question
Gary Y avatar image
Gary Y asked Rito Salomone answered Developers

Active waiting calls KPI or Analytics

call queues analytics and reporting call monitoring

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2Answers

0 Comments

question
Thomas Brackett avatar image
Thomas Brackett asked Thomas Brackett commented Developers

Automatic Call Recording Length

call queues call recording

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1Answer

0 Comments

question
Vasilios Lefkimiotis avatar image
Vasilios Lefkimiotis asked Developers

Has anyone ever seen the "Refresh" button as shown in screenshot disappear before? My colleague does not have the refresh button for some reason

call queues

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0Answers

0 Comments

question
Ben Stich avatar image
Ben Stich asked Phong Vu answered Developers

Get External phone number for active call in queue

call queues call logs

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1Answer

0 Comments

question
Kameron Sobenes-Desme' avatar image
Kameron Sobenes-Desme' asked Phong Vu commented Developers

Need a way to change call queue managers en masse. Open to ideas.

ringcentral app call queues

1 Like

3Answers

0 Comments

Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys