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Murthy TLN avatar image
Murthy TLN asked ·

Default account for cases created through email-to-case

What is the default account to which cases that do not find a match in the contacts email field are assigned to? Or are they not assigned to any account?

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Phong Vu avatar image
Phong Vu answered ·

Which API did you call? Can you post an example of the response where an email is returned w/o an account object?

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