Imagine I have a IVR menu redirected all to the same extension, but when the extension pick up the phone I want that the person hear a whisper informing from where selection come the incoming call.
Example:
For promotion 2x1 press 1. --> Ext. 102
For promotion 30% discount press 2. --> Ext. 102
For sales press 3. --> Ext. 102
When the extension pick up the phone they may hear.
The customer want 2x1 promotion
or
The customer want 30% discount
or
The customer have a sales inquiry.
We could do it with our previous Asterix VoIP server but I cant find the option here in RingCentral.
Thanks.
,
Imagine I have a IVR menu redirected all to the same extension, but when the extension pick up the phone I want that the person hear a whisper informing from where selection come the incoming call.
Example:
For promotion 2x1 press 1. --> Ext. 102
For promotion 30% discount press 2. --> Ext. 102
For sales press 3. --> Ext. 102
When the extension pick up the phone they may hear.
The customer want 2x1 promotion
or
The customer want 30% discount
or
The customer have a sales inquiry.
We could do it with our previous Asterix VoIP server but I cant find the option here in RingCentral.
Thanks.
