Assigning numbers to a Cost Center

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corey-tenney9911 asked Feb 21, '20 Juan Corzo commented Jun 30, '20

Assigning numbers to a Cost Center

I have been looking for a few hours. Can anybody shed some light on how numbers are assigned to cost centers through the api?

rest api

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Juan Corzo commented · Jun 30, 2020 at 12:22 PM

Hi, were you able to figure out how to add a cost center via the API? we are currently facing the same issue and we need it to complete our IAM provisioning. Thank you

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Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

On MacOS: press "fn + command + f2" keys
On Windows: press "Ctrl + F2" keys

Answer 1 · 2020-02-21T20:40:45Z

Phong Vu answered Feb 21, '20 corey-tenney9911 commented Feb 21, '20

What is that "Cost Center"? Is it just an extension under a RingCentral account?

Anyway, there is no API to assign a phone number to an extension. You have to do that from the admin portal at https://service.ringcentral.com

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corey-tenney9911 commented · Feb 21, 2020 at 09:01 PM

Phong,

Sorry I think its the "users" that are assigned to a cost center. We have a custom integration that RC wrote for us but the last few months the cost center has just been assigned to the default root one, not into the correct one. Below is one that's setup correctly, 2 users are assigned to cost center 7401.

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costcenters.png (41.9 KiB)

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