I am trying to make an outbound call to see if my webhooks are working properly but cannot make one.
I tried with the Softphone. I switch the softphone to Sandbox, can connect but I cannot make any outbound call and I read on the community that it is not working on MAC. I don't know if it is still the case.
Then from the Sandbox account, from the Call log page, I tried to click on my phone number. The RingOut popup is always asking me for a Custom phone number otherwise I cannot make any call. I tried to make my phone number or any phone number and the calls are not working.
So can someone point me out how to make a call from the Sandbox? I am fine if there are some specific number I can call. I just want to make a call, receive it and read the recording associated.
Thanks for your help.