Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Users

Windows app toast notifications too short

Tags: ringcentral app, notifications, phone

Mar 12, 2021 at 1:18pm • 1 replies • 0 likes

Brendan Richman

Not entirely sure if this a RC issue or Windows, but when on Windows you have an incoming call, a toast notification pops up, but disappears very quickly, while it's still ringing (so it's not just the other person hanging up). Is there a way to change the length of time the notification pops up for?

While I remember, the option to answer/ignore would be good on the notification itself (thinking a la Teams).

Mary-Community_Moderator on Mar 12, 2021 at 1:36pm • 0 likes

Hi Brendan, do you recall how many seconds after it disappears?

Brendan Richman on Mar 12, 2021 at 1:48pm • 0 likes

Around 4-5 seconds. I have the mobile app and desktop app running at the same time, and the both will keep ringing for however long it should, however the notification that a call is coming in disappears very quickly.

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales