Trying to figure out the best way to setup a RingCentral subscription for new inbound SMS messages. The new SMS messages would be parsed and then forwarded to a Slack channel (don't need help with this part).
The auth part and how to setup my app is confusing me a bit. I think I have my client configured fine, as I was able to send a test SMS message:
client = RingCentralSdk::REST::Client.new do |config|
config.server_url = RingCentralSdk::RC_SERVER_SANDBOX
config.app_key = ##############
config.app_secret = #############
config.username = #############
config.extension = ###
config.password = #############
end
But when I try to create a subscription, it returns an error:
subscription = client.create_subscription
subscription.subscribe(['/restapi/v1.0/account/+##########/extension/###/message-store'])
===>
Subscribe HTTP Request Error: undefined method `-' for nil:NilClass
To be clear, I do not need/want end-users doing anything with the app. I just want to set a subscription for new SMS messages, so I can then create a notification for it in Slack.
Thanks
@Michael Kim you mentioned "The new SMS messages would be parsed and then forwarded to a Slack channel (don't need help with this part)." Since you have that part figured out I thought I'd ask you. That's EXACTLY what I'm trying to do. I've done it using Zapier but I don't really want to pay for yet another service if I have the ability to send received SMS messages right to Slack.
Hi Phong,
Thanks for answering! With this event filter, I won't need to use the MessagesRetriever, right? I was following the steps in these docs: https://ringcentral-sdk-ruby.readthedocs.io/en/latest/usage/notifications/Subscribe_for_New_SMS/#step-2-sms-retrieval
It seems like the update method in my Observer is receiving the message object, so I can just forward that to Slack. Or do you recommend still creating a @retriever with MessagesRetriever? If so, for my update method:
def update(message)
event = RingCentralSdk::REST::Event.new message
messages = @retriever.retrieve_for_event event, "direction": "Inbound"
messages.each do |msg|
####
end
end
The returned messages array is empty for me here, so when I send a test message, it doesn't get "retrieved" by retriever.retrieve_for_event.
Any thoughts on what'd work best?
Thanks!
You have to use this event filter https://developers.ringcentral.com/api-reference/Instant-Message-Event
subscription.subscribe(['/restapi/v1.0/account/~/extension/~/message-store/instant?type=SMS'])
Hi Phong,
Thanks for answering! With this event filter, I won't need to use the MessagesRetriever, right? I was following the steps in these docs: https://ringcentral-sdk-ruby.readthedocs.io/en/latest/usage/notifications/Subscribe_for_New_SMS/#step-2-sms-retrieval
It seems like the update method in my Observer is receiving the message object, so I can just forward that to Slack. Or do you recommend still creating a @retriever with MessagesRetriever? If so, for my update method:
def update(message)
event = RingCentralSdk::REST::Event.new message
messages = @retriever.retrieve_for_event event, "direction": "Inbound"
messages.each do |msg|
####
end
end
The returned messages array is empty for me here, so when I send a test message, it doesn't get "retrieved" by retriever.retrieve_for_event.
Any thoughts on what'd work best?
Thanks!
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