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Call Queue

Tags: call queue

Feb 18, 2021 at 8:31am • 2 replies • 0 likes

Jacquelyn Krouse

Can admin force a "Log in/Log out" in a call queue? Would like the user to remain in the queue but only have them answer calls when really needed. Is that possible?

2 Answers

tak-it1 answered on Mar 31, 2021 at 8:50am

You can opt for the beta version of Remote Member Management for Call Queues:

https://support.ringcentral.co.uk/s/article/Remote-Member-Management-for-Call-Queues?language=en_GB

Mary-Community_Moderator answered on Feb 18, 2021 at 8:50am

Hi @Jacquelyn, There is no option to control this on the Admin Portal.

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