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Can the desktop app have a red notification in the top right corner to denote a user has an unread message?
Tags: message
Feb 17, 2021 at 9:50am   •   3 replies  •  0 likes
Glenn Spinner

The only way I know if I have an unread message right now is by one setting that I'm not fond of, which is the bouncing icon in my dock and this is only if I'm on my computer. If I'm not at my computer and I log back in, the only way I know if I have any unread messages is if I go to the app itself.

With most apps, there is a designation or a red icon in the top right corner that lets me know if I have a message waiting. When I'm referring to a message, I'm talking about a message from a teammate in the Slack-like communication portal.

Can this be added as I don't like the continuously bouncing icon as it's a distraction. The subtlety of having a red mark letting me know a message is there is much preferred.

on Feb 17, 2021 at 10:06am   •  0 likes

Hi @Glenn Spinner, are you referring to this?

screen-shot-2021-02-18-at-20527-am.png

on Feb 17, 2021 at 10:15am   •  0 likes

@Mary-Community_Moderator, that is exactly what I'd love to see. I get those on my phone, just not on the desktop app.

on Feb 17, 2021 at 10:18am   •  0 likes

Is your desktop app updated to the latest version?

on Feb 17, 2021 at 10:18am   •  0 likes

Version: 21.1.15.362 Web, 21.1.20.3053 Mac

1 Answer
answered on Feb 17, 2021 at 10:29am  

Uninstall your app and download the updated one here.


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