If someone has a contact in Ring Central Development, could you please ping them?
I have an in house private application that we are using and I need to add Call Control to it. I don't want to take it offline because I am using it. Here's what I need:
1. Someone from Ring Central to add Call Control to my application.
2. Or someone from Ring Central to promote the clone I made that has call control.
Application Name: Cellphone Certified
Phone Number: 519 697 1675
Thank you in advance,
Chady
Ideally, you can just clone the app, add the new permissions to your app (cloned app will be in sandbox) then implement and call the new APIs you need. Test everything like you did the last time. Once your app meets the graduation requirements, apply for the production then you will get new app client is and secret. Replace your current app client id and secret with the new ones.
That's what I was hoping avoiding. The problem is my developer only can work on weekends and we are on a tight timeline. It would be, "A LOT" EASIER if someone from Ring central just added call control to my existing application or just approved my cloned application.
Is there a way to connect me with someone who can help? I would greatly appreciate it.
I really don't recommend to try anything on production w/o testing on the sandbox environment except when it is not possible to test on sandbox.
I don't know how and why your developer works during the weekend causes problem when adding new permissions and testing the app. A private app w/o SMS permission will be graduated in a minute after it meets the graduation requirement.
Anyway, take your own risk. I see you have 2 apps named "Cellphone Certified", one public app and one private app. Both of are are in production. Which one do you want to add the Call Control permission? I can help with the private app only though. If it is the public one, then you really have to clone and do as discussed above. So give me the app client id to be sure which app.
Mr. Phong Vu,
I need your help again. You helped me with the same problem in the past. I am developping another application, and we did not do it properly. It is not supposed to be a public application, it is for internal use only.
Client App ID: WbmvnmyjSmeYnxqcFCUY0A
App Name: Cellphone Certified V2 [Cloned]
We are still getting errors, but we are not concerned. We need to connect it to the main actual number to go into proper testing. Could you please approve the application?
This is an internal application anyway. If you need any help or have more questions, please let me know. I appreciate you.
Done.
I really appreciate your help. I will be very careful. The cloned app ID is 2HatvdpATGuikmp0xEI-bg
It has all the necessary permissions. I just need it approved. I appreciate you more than I could ever explain. Thank you.
Done
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