Has anyone engaged a Ring Central Partner or Consultant to help them use Ring Central to its maximum for their business?
Hello, I inherited management of a small deployment (three offices, 11 employees) and have questions. Can figure out most basic features and settings, but am perplexed by a few items and just do not have the time to skim and scour places like RC community for answers.
Surely there's an option where I can connect w/ a saavy RC user or admin who knows how to, say, diagnose and fix why a DTMF tone (assoc with one specific keypad number/option) is not registering for customers dialing in via cell. Has to be a known issue, no way I'm the "first" to experience, but here we are (*checks watch*) some 63 minutes and counting w/o finding the right mix of keywords to find the answer.
Tried to go the consultant route via large-scale gig sites and kept getting people wanting to leverage this one-off into a larger relationship, IT-wise. I respect the hustle, but really just want this (and only this) done.
Am I insane, or is it really not worth someone's time to spend a half a day at most working with me to optimize my system (and get paid a respectable amount for doing so)? I don't want to contract with you for managed services on a monthly basis for four figures a month, just a quick fling, so to speak.
Responses are welcome and appreciated.
Hi Dane - I got a lot of help from Jake Bascom - he was wonderful and helped me a lot with my RC account. jake@momentumpmg.com. You can hire him for projects like we did.
Thanks for the reply, Eva. I'll reach out to him.
Thank you, @Becky-Community_Manager - I am actually working with someone really wonderful but thank you so much for contacting me. @Desi Haramija - please feel free to reach out if you would like me to refer you to who i am working with.
Great! Sorry for the delay, but glad you got what you needed!
Hi Desi - I was unsuccessful in finding someone here - I can let you know what steps I took to get help. Thanks!
@Desi Haramija @Eva Ikonomakos
I just connected with our Partner team.
Can you please reach out to us directly at Community.Support@RingCentral.com? I'll have them connect you with partners in your area.
I think this is where I should have posted my comment. I'm looking for some paid Ring Central Help too. Small jobs, but I need someone I can call who can fix whatever new Ring Central challenge I am faced with this week. Happy to pay. Desi
@Eva Ikonomakos We have a lot of partners here on the Community. Hopefully, someone will pipe up with their experiences and support!
I'll nudge a few too! :)
Becky - is there an easier way for me to find partners that i can reach out to?
Thank you, Becky!
A new Community is coming to RingCentral!
Posts are currently read-only as we transition into our new platform.We thank you for your patience
during this downtime.
Try Workflow Builder
Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!Try RingCentral Workflow Builder
