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How can i set my day time and after hours prompt to say different greetings??
Tags: custom greetings, after hours, prompt
Jan 21, 2021 at 8:55am   •   1 replies  •  0 likes
Cristy Baldwin
1 Answer
answered on Jan 21, 2021 at 9:07am  

Hi Christy,

You may check on this link https://support.ringcentral.com/article/9720.html

Once you go to the admin portal, you will see user hours and after hours.


 0
on Jan 21, 2021 at 10:29am   •  0 likes

hi this information isn't helping me, I cant seem to find anything like settings or greetings for the main number aka auto receptionist, I'm looking to find a way to make the prompt greeting you hear during business hours different from what you hear when our office is closed. I need help asap

on Jan 21, 2021 at 10:44am   •  0 likes

For main company after hours greeting, please check this link https://support.ringcentral.com/article/Uploading-Company-Business-Hours-Greeting.html

on Jan 21, 2021 at 1:44pm   •  0 likes

I clicked the linked provided, I followed step one and 2 but there's no step three for me, following step 2 takes me to top level IVR menu and I don't know how to proceed,

Reading the rest of the steps it says the prompt is a audio recording,

the recording can't be another text to speech?



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