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Shared Voicemail for Call Group

Tags: check voicemail

Jan 14, 2021 at 10:02am • 1 replies • 0 likes

Donald Greener

Is it possible to have a voicemail shared between multiple recipients in a Call Queue? I have 3 members in a queue and I'd like them all to have access to the messaging for that queue if possible.

1 Answer

Mary-Community_Moderator answered on Jan 14, 2021 at 12:39pm

Hi Donald,

You can add multiple email address to receive voicemail messages. Please check this KB Article on how to set it up.

Update Call Queue Messages and Notification Settings on the RingCentral Online Account

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