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Arjun k avatar image
Arjun k asked ·

Genesys integration with ring central

Can somebody share the tutorial link to integrate genesys support with RC

genesys
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Anirban Sen Chowdhary avatar image
Anirban Sen Chowdhary answered ·

There are not much details available about RingCentral integrating with Genesys, however I found one here:

https://www.ringcentral.com/apps/genesis-call-accounting

Hope that help

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Khadhar Koneti avatar image
Khadhar Koneti answered ·

HI,

Genesys is providing GMS API for chat bot applications or for any other integrations. We can use their Rest APIs.

https://docs.genesys.com/Documentation/GMS/latest/API/ChatAPIVersion1

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