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CONTACT CENTER OUTAGE?

Tags: outage

Jan 7, 2021 at 1:36pm • 2 replies • 0 likes

susan-neff

Are those of you on Contact Center also experiencing an outage?

Shane Kaszyca on Jan 7, 2021 at 2:06pm • 1 likes

Is anyone able to login to https://t.co/reLVDGt1zm?amp=1

Twitter says to go there for updates and I can't get into that

1 Answer

Mary-Community_Moderator answered on Jan 7, 2021 at 1:42pm

Hi Susan,

Yes, there is currently an outage. To check status or updates, you may visit this link https://status.ringcentral.com/

Thank you!

Tim Sahouri on Jan 7, 2021 at 1:39pm • 0 likes

We are. Any updates from RC?

susan-neff on Jan 7, 2021 at 1:42pm • 0 likes

Just that there is an outage in North America.

Shane Kaszyca on Jan 7, 2021 at 1:46pm • 0 likes

We are down - agents are dead in the water. Detroit metro area.

b-d on Jan 7, 2021 at 1:42pm • 0 likes

Started about 20 min ago here in NC. Glad it isn't something wrong with our network!
Your users cannot log in?

susan-neff on Jan 7, 2021 at 2:04pm • 0 likes

No, not at all.

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Posts are currently read-only as we transition into our new platform.

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during this downtime.

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