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Anthony Gigliotti avatar image
Anthony Gigliotti asked ·

Uncaught Exception Response has unsuccessful status

Getting the following error after having built a php site that calls the ringcentral API. First the php site gets the extension list of a couple of users, then it allows the user to remove or update the forwarding number. Could it be that we are running up against a request limit? Maybe performing a login for every request could be unnecessary and it appears 5 logins per minute is the limit? The error is as follows (doesn't seem to indicate what type of error is happening)

Fatal error: Uncaught exception 'Exception' with message 'Response has unsuccessful status' in /var/www/html/Ppt_combined_2/public_html/application/third_party/ringcentral/vendor/ringcentral/ringcentral-php/src/Http/Client.php:33 Stack trace: #0 /var/www/html/Ppt_combined_2/public_html/application/third_party/ringcentral/vendor/ringcentral/ringcentral-php/src/Platform/Platform.php(214): RingCentral\SDK\Http\Client->send(Object(RingCentral\Psr7\Request)) #1 /var/www/html/Ppt_combined_2/public_html/application/third_party/ringcentral/vendor/ringcentral/ringcentral-php/src/Platform/Platform.php(301): RingCentral\SDK\Platform\Platform->sendRequest(Object(RingCentral\Psr7\Request), Array) #2 /var/www/html/Ppt_combined_2/public_html/application/third_party/ringcentral/vendor/ringcentral/ringcentral-php/src/Platform/Platform.php(123): RingCentral\SDK\Platform\Platform->requestToken('/restapi/oauth/...', Array) #3 /var/www/html/Ppt_combined_2/public_html/application/views/mobile/RC_get_api_response.php(26): RingCentral\SDK\Platfo in /var/www/html/Ppt_combined_2/public_html/application/third_party/ringcentral/vendor/ringcentral/ringcentral-php/src/Http/Client.php on line 44

apiextension apilimiterrorresponse
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Phong Vu avatar image
Phong Vu answered ·

You mentioned that there are several API calls. So which API call failed with these error?

Can you post a few line of code where you call an API that failed. And also did you try to print the error message like this too?

try{
  $platform->get(...);
  ...
}catch (\RingCentral\SDK\Http\ApiException $e) {
  // Getting error messages using PHP native interface
  print 'Expected HTTP Error: ' . $e->getMessage() . PHP_EOL;
}



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