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Why can't Super Admin administer Glip teams?

Tags: message, permissions

Nov 13, 2020 at 12:28pm • 2 replies • 0 likes

Dominic Moore

Subject says it all, but -

I'm an overall super admin for our RingCentral account but I can't change any Glip team settings unless I created the team or the creator makes me an admin. Why not? Is there even a screen where I can see all the teams?

2 Answers

Dominic Moore answered on Nov 16, 2020 at 7:52am

Hi,

It apparently confirms what I am saying but does not offer a solution. An administrator does not have administrative power.

Becky-Community_Manager on Nov 19, 2020 at 8:51am • 0 likes

@Dominic Moore You can add your vote and any use case details here: https://ideas.ringcentral.com/ideas/CUSTCOM-I-534

Anirban answered on Nov 16, 2020 at 3:01am

There is a similar kind of issue with Super user and Glip team:

https://community.ringcentral.com/questions/91842/admin-delete-a-team-that-i-am-not-the-owner-of.html

Hope this will give you the idea and resolution

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