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Why did screensharing stop working for web app on Chromebox Chrome?

Tags: chrome extension

Nov 9, 2020 at 12:57pm • 2 replies • 0 likes

Patrick Swisher

A few days ago the screensharing function in the Ringcentral Web App stopped working. It gives you the option to share the desktop or application and when either is chosen, it accepts the choice and seems to behave normally but the top-of-the-window-controls don't appear AND noone on the meeting can see anything. This worked perfectly last week.

2 Answers

rob-thompson answered on Nov 23, 2020 at 3:28pm

Same issue as Patrick and Ring Central support was not helpful at all, why won't RC just make a public comment the issue?

Anirban answered on Nov 9, 2020 at 8:09pm

You can check with the support team with your issue to make sure this is not a new change here:

https://support.ringcentral.com/contact-support.html

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