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Auto-Save in QM Evaluations

Tags: qm, evaluation form, auto save, timing out

Oct 22, 2020 at 7:25am • 0 replies • 0 likes

Laura Erickson

Is there a way to have QM Evaluation forms Auto-save as we're filling them out. RC Contact Center doesn't recognize that I'm working on an active form, and when it times out, it closing out my form as well. I lose all the information I have already inputted. Every time I save it manually, it closes out and I have to go re-open. It is costing me a lot of time and frustration. Please let me know what others do with this problem.

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