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How to Add dummy calls and call recordings to sandbox for development and testing?
Tags: developer sandbox
Oct 18, 2020 at 9:48pm   •   1 replies  •  0 likes
Avijit Chauhan

I want to add some call recordings for the testing of API integration with a third-party app but unable to make any successful call.

1 Answer
answered on Oct 20, 2020 at 7:43am  

You can download the RC Desktop app (choose Windows or MacOS accordingly). Install the RingCentral softphone and switch it to the "Sandbox mode" (fn + cmd + f2 for Mac and Fn + F2 for Windows). Login the softphone with your sandbox user's login credentials and make phone calls to/from the softphone. You can record your calls too.


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