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What is this icon?

Tags: ringcentral app

Sep 16, 2020 at 1:13am • 2 replies • 0 likes

Torkel Hansson

I recently started seeing this red 'reload' type icon next to names in the Direct Messages list. Any idea what it indicates? You can't click the icon, because it disappears as soon as you hover over it.

Jenn-Community_Moderator on Sep 16, 2020 at 6:07am • 0 likes

I suggest you uninstall the app and reinstall it. Thank you.

1 Answer

Jenn-Community_Moderator answered on Sep 16, 2020 at 6:06am

Hello Torkel,

That icon means "failed to send messages" you can tap or click that to resend. Thanks!

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