Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Developers

Subscribing to Telephony Session Events is failing with SUB-410

Tags: getting started

Aug 19, 2020 at 5:40am • 1 replies • 0 likes

Simon Jolly

I am subscribing to Telephony Session Notifications in my sandbox using this filter:

"/restapi/v1.0/account/~/telephony/sessions"

In the 'SubscriptionInfo' returned from the Subscribe the filter is in the collection of disabled filters, with the following text and error code.

Required application permission [CallControl] is missing
SUB-410

How do I set the CallControl permission in my sandbox ?

1 Answer

Phong Vu answered on Aug 19, 2020 at 7:15am

Login your developer portal, click the Console tab then the Apps option on the left menu pane. Select the app you are using with your code and select the Settings option and add the "Call Control" permission to the App permissions field.

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales