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Angelo Bevilacqua avatar image
Angelo Bevilacqua asked ·

Simulate fax

Using the fax API, how can you send/receive faxes in "simulation" mode ?

For example, using the api to send a fax without actually sending to a real fax number but still get successful response from the api as if it had really been sent and succeeded ?

fax api
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Anirban Sen Chowdhary avatar image
Anirban Sen Chowdhary answered ·

RingCentral API Fax in developer account is used for demo purpose only.

Sandbox environment is used for testing purposes only . It will have an image watermark of "Test fax using a RingCentral Developer account', :

https://developers.ringcentral.com/guide/basics/sandbox

https://forums.developers.ringcentral.com/questions/941/fax-coverpagetext-removed-after-some-special-chara.html

So even if you send to a real number that will have this test messages.

But even if you don't want to use a real number and get a mock response, I am not sure RingCentral Fax API supports that.

You can create your own API url and put mock response to do something like that.

You can even contact backend developer support team to get an idea of mock or stimulated response with actual RingCentral API without sending fax

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Khadhar Koneti avatar image
Khadhar Koneti answered ·
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Anirban Sen Chowdhary avatar image
Anirban Sen Chowdhary answered ·

ok, so basically from the link @Khadhar Koneti has shared here:

https://stackoverflow.com/questions/49864445/how-to-test-ringcentral-fax-api-without-sending-to-real-fax-machine

seems that the solution mentioned there is to create two sandbox fax numbers and send from one number to the other. Since, sandbox account provides multiple numbers, this seems too be a good way to test the fax and also receive the fax without using real number or machine device.

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