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Richard Campbell asked ·

Create Extensions that have no real Extension Number associated?

Create Extensions that have no real Extension Number associated?


I need to create about 10K user extension entries to be used in the Corporate Directory but these users have external NON-RingCentral phone numbers.


How do I create these extensions? When trying to create one using the "Try It Now" API testing I get the following error:


"Invalid user type [VirtualUser] for current account service plan."


extension api
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Let me check if this feature can be enabled for sandbox account. Will get back to you as soon as I can.

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