I am using rc Fax api for transmitting fax. Fax are send but not received on other end.
How can I get to know if fax was delivered or failed?
What are the way I can check the fax delivery state?
I am using rc Fax api for transmitting fax. Fax are send but not received on other end.
How can I get to know if fax was delivered or failed?
What are the way I can check the fax delivery state?
In general Fax can be viewed in the Service Web Portal (https://service.ringcentral.com) in both Messages > Sent Items and in the Call Log.
If a fax transmission fails, the reason is reported in the Call Log Record's result property. It is also presented in the Service Web Portal. All the Fax question are answered here and the following link will be helpful:
ref: https://forums.developers.ringcentral.com/questions/144/fax-faq.html
Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.
Download RingCentral Phone for Desktop:
Tip: switch to the "sandbox mode" before logging in the app:
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