question

Kumar avatar image
Kumar asked Becky-Community_Manager edited

Get the Extension details from list of company Extensions that got the call

My basic question is, if we have multiple Extensions in our account, then how to get the details of the Extension or User which got the call.

A call can be received by a particular User or Extension, but how to check which User/Extension have done that? Any API which can reflect that?

rest api
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1 Answer

Anirban avatar image
Anirban answered Kumar commented

To get the extension details, you need to look the Account Call-Logs with following API :

/v1.0/account/{accountId}/call-log 

with 'view' = 'Detailed'

Your requirement is already answered here

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Kumar avatar image Kumar commented ·

Thank you.. I will check this

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

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