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Nitika D avatar image
Nitika D asked ·

Non RingCentral users

Can we add external contacts to RingCentral contact list ? Would there be any additional charges to make calls, send SMS or fax to these external contacts ?

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Phong Vu avatar image
Phong Vu answered ·

Yes, you can use Contact API to add external contacts to a users private phone book.

There is no additional charge to send SMS or Fax to external numbers as long as they are local numbers. If they are international numbers, then the charges will be applied.

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Anirban Sen Chowdhary avatar image
Anirban Sen Chowdhary answered ·

There will actually be no charge and you can call external non ring central user or external local numbers within states

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