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Kumar avatar image
Kumar asked ·

Getting Forbidden error in API

I am using ringcentral api for ringout in Dev sandbox. But unfortunately I am getting exception:

 "message": "Forbidden", "errorCode": "InternationalProhibited" 
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Anirban Sen Chowdhary avatar image
Anirban Sen Chowdhary answered ·

If you are using Dev sandbox as you said in your question, that is free service for developers on Sandbox, and international calling is prohibited there.

check the link:

https://forums.developers.ringcentral.com/questions/136/api-ringout.html

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Chaitali avatar image
Chaitali answered ·

Your sandbox account doesn't support international calling. Maybe the production env have this feature.

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