We have a trial build of RingCentral for MS Dynamics CRM integration ready to be tested. This is a CRM 2016 integration. If you are interested in trying it please register here:
Hello, I have signed up, but do you have an eta as to when this will be available? We are deciding on a hosted telephony provider and the dynamics integration is a must have. We are willing to wait but an idea of whats coming would be great and probably help us finalise our decision.
I was actually searching for the same solution during the first quarter of the year, but only happened to stumble upon this thread just today.
I'd like to share that I wasn't aware that there's already a trial app in the works so we went with a third party CTI a few months ago. Currently using Tenfold to integrate
RingCentral with MS Dynamics and it's consistently increased our call handling efficiency, team productivity, and data accuracy. We're also pretty satisfied with its features (click to dial, automatic call log, floating UI, analytics dashboard, etc).