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Nitika D avatar image
Nitika D asked Nitika D edited

how to solve SMSAPI sms errors? Specifically Error 13

Information on API error solutionS

rest apisms and text messagingerrors
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Phong Vu avatar image Phong Vu ♦♦ commented ·

Can you be more specific? Post some example of error you received so I can help to explain.

BTW, tell me what programming language you are using so I can show you how to print error details.

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Anirban avatar image
Anirban answered

Your question doesn't display your issue.

What you need is to put the API you are trying in the question along with the parameter you are passing to the API (not the credentials) along with the correct exception messages.

Only then your issue can be detected and solved

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys